…deploying quality ICT infrastructure and services
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Telvida LogoAt Telvida, we recognize that one of the biggest challenge in IP Telephony and Unified Communications is getting things to work – efficiently and effortlessly. We are a modern telecommunications business, specializing in Unified Communications installation and support.

Telvida is recruiting to fill the position of:

Job Title: Solution Engineer (Lagos, Abuja, Port Harcourt)

Location: Lagos, Abuja, Port Harcourt

Responsibilities:

  • Develop technical documents such as product specifications, Visio diagrams, etc
  • Provide day-to-day support, proactive maintenance and perform independent complex system troubleshooting
  • Work closely with clients to integrate ITA products with customer software by understanding clients’ business requirements and recommending solutions to achieve the desired results.
  • Participate in the identification and development of tools and scripts to more efficiently resolve client issues, and to facilitate analysis of customer data.
  • Participate in implementation and deployment projects, from inception to delivery, including requirements gathering, consulting, workshops, integration and production launch assistance.
  • Consult with other engineers and with customers to make the best use of leading edge, new and existing products and tools.
  • Design and carry out performance tests on customer queries, analyze the results, and make recommendations for query and hardware changes.

Requirements and Qualifications

  • A good university degree in computer science, Information systems, Electrical engineering or a related technical discipline with a minimum of 1-2 years in IT/ Networking or a related technology-based industry
  • Candidate will possess a broad technical knowledge of analog, digital and VoIP voice services; IP networking; and data service provision
  • In-depth knowledge and understanding of networking technologies, design principles and practical application
  • Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage
  • Cisco certifications such as CCNA and/or CCDA will be an added advantage
  • Candidate must possess Strong technical and analytical, problem solving and Interpersonal skills.
  • Excellent skills in teamwork, leadership and communication
  • Professional self-starter, high level of motivation, customer empathy and ethics
  • Strong analytical and reasoning abilities
  • Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
  • Candidate must be result-oriented.

Application Closing Date

26th March, 2014

How To Apply

Interested candidate should send a copy of CV to: careers@telvida.com
Subject should be the position with the location in bracket e.g. Solution Engineer (Lagos, Abuja, Port Harcourt)

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